Trying to give an objective review of this location. 1.)I chose this location instead of little York because it was either choose an acres homes dentist or the heights dentist. Yes I profiled my dentist! However the outside of the heights building looked bare and unwelcoming i almost thought they were still under construction and turned around so I give one star for appearance. 2.)I pay out of pocket and I have noticed the level of customer service not just here but for many dental offices for self pay people like me is NOT bad BUT not as accomidating as they could be. For example i prepaid thousands of dollars in cash for my operations but when I arrived the lady asked me for payment, she did not make an issue of it when I told her to check again. It can be embarrassing to be publicly asked do you have insurance? NO? OK 650 PLEASE!!!!! I'm like uhhhhh I been Paid that! I am willing to bet that I will be asked the samething for my next two prepaid operations but I say that is more of dentist culture than a characteristic of this office so I give a 3 for customer service. 3). I am a full time masters student with a part time internship and part time regular job. So for me not having insurance price is a HUGE deal. I believe that in every medical field prices should be displayed visibly for all patients! Therefore I will publicly post the cost of my 3 operations. For anyone paying out of pocket expect to pay about 3800 for 3 wisdom extractions, one root canal + crown and a deep cleaning plus 50 for nitrous oxide. All dentist are expensive idk why they are all so embarrassed to display pricing but I take enjoyment in displaying it for them. This location did have a price plan for certain procedures which is extremely helpful for people like me!! So while that price is outrageous I give 4 stars for being somewhat transparent! 4.) Finally and most importantly for me and probably most people the dentist that did the operation was superb!! I mean absolutely amazing! I have literally been two 3 dentist office over a 4 month span rescheduling over and over and over and over because I was afraid to get it done. This dentist understood how afraid I was of the pain and took great care of me. I actually did not want her to stop operating on me, it was actually a pleasing experience for me kinda like how lady's go to the nail shop! My major concern was the healing process and she prescribed me very good pain Killers and I have had no pain or discomfort since I left the office. IM currently on day 3 of healing from having 3 wisdom teeth extracted. I had a horrible experience with Jefferson dental that took my 4th wisdom tooth. HORRIBLE!!!!!!!! I am satisfied to say that I am no longer afraid of the dentist because of my experience here and for that I give 5 stars if I could I would give 10! I am eternally grateful for my dentist and I will continue to choose this location as long as I live I. HOUSTON More
The experience was amazing. Ive never had extractions done so my heart was literally coming out of my chest!! But after speaking with Wendy she got me relaxed & explained the procedure. She was amazing as well as the Dr. Tan!! No pain during my extraction!! Everything went smooth!! Thank you Paulina for the assistance at check out as well!! I I enjoyed the time there, didnt even feel like a dentist visit!! Thank you Ladies!! More
The experience was amazing. Ive never had extractions done so my heart was literally coming out of my chest!! But after speaking with Wendy she got me relaxed & explained the procedure. She was amazing as well as the Dr. Tan!! No pain during my extraction!! Everything went smooth!! Thank you Paulina for the assistance at check out as well!! I I enjoyed the time there, didnt even feel like a dentist visit!! Thank you Ladies!! More
Just had 3 wisdom tooth extracted, and at first, I was scared! When I had my first one extracted at another dentist office 2 years ago, I remembered how horrible of an experience I had. This time around I decided to do all of them at the same time to get it over with, and surprisingly it was so easy! Dr. Tan kept talking to me throughout the whole process and made me feel comfortable! I absolutely love this place! More